FAQs
You asked, we answered
Need assistance? The team at Letterbox Socks has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.
Do you sell gift cards?
Sorry - no we don't sell gift cards. As we offer a gift subscription service this isn't something we've thought of but if there is a demand for this then we certainly could do so - let us know!
What payment methods do you accept?
All major credit cards accepted. If you need to pay by bank transfer then please just contact us by email or by phone and we can take your order and payment that way - whatever works for you.
Do you offer same-day delivery?
In order to keep our prices reasonable we use Royal Mail and unfortunately cannot offer same day delivery. We ask that ideally you give five working days notice in advance of your recipient's special day to ensure that the initial sock delivery is in time
But if its an emergency and you need them there sooner then let us know and we will see what we can do !!